Return & Refund Policy

Welcome to The Poster Gallery. We value our customers and aim to provide high-quality wall posters with the best shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns only in the following cases:

• The product received is damaged

• The wrong item was delivered

• The product has major printing defects

To be eligible for a return:

• You must contact us within 3 days of delivery

• The product must be unused and in its original packaging

• Clear photos/videos of the damaged or incorrect product must be shared

Non-Returnable Items

The following items are not eligible for return or refund:

• Products damaged after delivery

• Minor color differences due to screen/display settings

• Customized or personalized posters

• Used or folded posters

Refund Process

Once your return request is approved:

• Refunds will be processed within 5–7 business days

• The refund amount will be credited to the original payment method

• In case of Cash on Delivery orders, bank details may be required

Replacement Policy

Instead of a refund, customers may also choose a replacement for damaged or incorrect products, subject to availability.

Cancellation Policy

• Orders can be cancelled only before dispatch

• Once the order is shipped, cancellation requests will not be accepted

Contact Us

If you have any questions regarding returns or refunds, feel free to contact us:

Owner Name: Ashish Kumar
Website Name: The Poster Gallery
Email: smartcafe5@gmail.com

We appreciate your trust and support for The Poster Gallery.